Delivery Information Including Overseas | Ribble Cycles

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Additional Delivery Information Including Overseas

Next Day Delivery

Select this option and orders placed before 2.00pm will be sent on a next working day 24 hour Carrier Service.

This service is not available for all orders and destinations. When available the option will appear in the drop down selection box in your basket. The charge is £3.99 for all orders over £35 and £6.95 for orders under £35.

The following exceptions apply. The charge for orders containing Work Stands, Turbo Trainers or Rollers is £5.00.

Orders placed before 2.00pm on Fridays will be despatched on that day but will not be delivered until the following Monday

Orders placed on Saturdays, Sundays and Bank Holidays will be despatched on the next available weekday.

Next Day Delivery Exceptions

We use Parcelforce's express 24 service

An up to date list of delays and exceptions is maintained at - Parcelforce Next Day Delivery Exceptions.

Saturday Delivery

Select this option and orders placed before 2.00pm on Friday (excluding UK public holidays) will be sent on the next available Saturday Carrier Service. This service is not available for all orders and destinations. When available the option will appear in the drop down selection box in your basket. The charge is £4.99 for all orders.


Standard Delivery

Expect to receive your order within 2-4 working days. Bikes Frames and Handbuilt Wheels take longer and are normally ready for Store Collection or Despatch within 11-15 working days. After you have placed your order you can check the order status by logging into the 'my account' section of our website.

The following rates apply:

UK Mainland

Parts & Accessories (orders over £10) Free of charge
Parts & Accessories (orders under £10) £1.99
Turbo Trainers Free of charge
Wheels Free of charge
Frames £12.00
Bikes - see bike delivery exceptions £20.00
Bike Suitcases £20.00


The Highlands and Islands of Scotland

Expect to receive your order within 3-5 working days.

Parts & Accessories £2.95 - £8.00 **
Turbo Trainers £8.00
Wheels £9.50
Frames £12.00
Bikes - see bike delivery exceptions £20.00
Bike Suitcases £20.00

** based on weight / volume / value of your order. Our site will calculate this for you and advise you of the charge before you accept the order.



Isles of Scilly, Isle of Man, Northern Ireland

Expect to receive your order within 3-5 working days.

Parts & Accessories £2.95 - £8.00 **
Turbo Trainers £8.00
Wheels £9.50
Frames £12.00
Bikes - see bike delivery exceptions £20.00
Bike Suitcases £20.00

** based on weight / volume / value of your order. Our site will calculate this for you and advise you of the charge before you accept the order.



Channel Islands

Expect to receive your order within 3-5 working days.

Parts & Accessories £2.95 - £9.95 **
Turbo Trainers £9.95
Frames £12.00
Bikes - see bike delivery exceptions £159.95
Bike Suitcases £159.95

** based on weight / volume / value of your order. Our site will calculate this for you and advise you of the charge before you accept the order.



Ireland (Republic)

Expect to receive your order within 3-5 working days.

Parts & Accessories (orders over €125) Free of Charge
Parts and Accessories (orders under €125) From €6.00**
Turbo Trainers €12.00
Wheels €12.00
Frames €18.00
Bikes - see bike delivery exceptions €60.00

** based on weight / volume / value of your order. Our site will calculate this for you and advise you of the charge before you accept the order.



Netherlands, Belgium and Luxembourg

Parts & Accessories (orders over €125) Free of charge
Parts & Accessories (orders under €125) From €6.00**
Turbo Trainers €12.00
Wheels €12.00
Frames €18.00
Bikes €60.00

** based on weight / volume / value of your order. Our site will calculate this for you and advise you of the charge before you accept the order.




France, Denmark and Germany

Parts & Accessories (orders over €125) Free of charge
Parts & Accessories (orders under €125) From €6.00**
Turbo Trainers €12.00
Wheels €12.00
Frames €12.00
Bikes €60.00

** based on weight / volume / value of your order. Our site will calculate this for you and advise you of the charge before you accept the order.




Italy, Spain, Sicily and Portugal

Parts & Accessories (orders over €250) Free of charge
Parts & Accessories (orders under €250) From €7.00**
Turbo Trainers €24.00
Wheels €24.00
Frames €24.00
Bikes €60.00

** based on weight / volume / value of your order. Our site will calculate this for you and advise you of the charge before you accept the order.




Rest of Europe

Parts & Accessories (orders over €250) Free of charge
Parts & Accessories (orders under €250) From €20.00**
Wheels €40.00
Frames €40.00
Bikes €225.00

** based on weight / volume / value of your order. Our site will calculate this for you and advise you of the charge before you accept the order.




USA and Canada

Parts & Accessories (orders over $99) Free of charge*
Parts & Accessories (orders under $99) From $8.00**
Wheels $56.00
Frames $80.00
Bikes $160.00

*Some energy drink, food and gels are bulky and will incur a shipping charge.

All aerosols and some oils, lubricants and fluids have shipping restrictions against them.

** based on weight / volume / value of your order. Our site will calculate this for you and advise you of the charge before you accept the order.




Australia

Parts & Accessories (orders over $99) Free of charge*
Parts & Accessories (orders under $99) From $10.00**
Wheels $50.00
Frames $75.00
Bikes $150.00

*Some energy drink, food and gels are bulky and will incur a shipping charge.

All aerosols and some oils, lubricants and fluids have shipping restrictions against them.

** based on weight / volume / value of your order. Our site will calculate this for you and advise you of the charge before you accept the order.

New Zealand

Parts & Accessories (orders over $99) Free of charge*
Parts & Accessories (orders under $99) From $13.00**
Wheels $65.00
Frames $95.00
Bikes $190.00

*Some energy drink, food and gels are bulky and will incur a shipping charge.

All aerosols and some oils, lubricants and fluids have shipping restrictions against them.

** based on weight / volume / value of your order. Our site will calculate this for you and advise you of the charge before you accept the order.




Overseas

Please allow the following delivery times.

Europe 3-7 days
Rest of the World 6-12 days

Carriage charges are based on weight, volume and destination. Our site will calculate this for you and advise you of the charge before you accept the order.


Please note that there may be import duties due on the goods you are buying. We suggest you contact your local customs office to find out if any duties apply.


Bikes We will only despatch bikes to those countries listed above


Lost Parcels

UK

Please note: we will only refund/redespatch UK orders that have not been received 10* working days after despatch.

Overseas

Please note: we will only refund/redespatch overseas orders that have not been received 20* working days after despatch.

*We reserve the right to increase these at our discretion e.g. Due to bad weather, at peak times and due to national or international postal disputes.


DTI Distance Selling Regulations

These Government Department of Trade and Industry regulations entitle you to a 7 day 'cooling off' period after you have received the goods you have purchased from us. This regulation is to give you the opportunity to examine the goods you have purchased as you would have when buying in a shop.

If you wish to exercise these rights and cancel your purchase you should return the goods to Ribble Cycles, 363 Leach Place, Walton Summit Centre, Bamber Bridge, Preston, Lancashire, PR5 8AS, United Kingdom within 7 working days from the date after the goods were received by you.

You can only cancel your purchase if the goods are returned to us unused, unmarked and in their original packaging. You will not be reimbursed with any postage or carriage costs.


Delivery Terms and Conditions

- Time of delivery as indicated above shall not be of the essence


- We do everything we can to meet the delivery times as stated above. Delivery times may sometimes be affected by factors beyond our control and therefore cannot be guaranteed. We will inform you if we become aware of an unexpected delay. If we fail to meet the specified delivery date you can either cancel your order and receive a full refund, or continue with the order and accept a refund of any delivery charges.


- Should Ribble Cycles be prevented from making any delivery date due to lack or delayed deliveries on the part of its suppliers, or any other event beyond its reasonable control you are entitled to terminate the contract by giving written notice to Ribble Cycles without any compensation or indemnity being due by Ribble Cycles. In any case Ribble Cycles will be entitled to claim payment of all product already supplied to the customer.


- We reserve the right to terminate any order where we find our carriers are unable to deliver as part of our agreed standard contract terms

Bike Deliveries

An up to date list of postcodes where our carriers are unable to deliver complete bikes (we use the express48 large service for our bikes) is maintained at - Parcelforce Postcodes we are unable to deliver bikes to

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