I’m worried that I won’t have full control of the bike.
There’s no need to worry, being a pedal-assisted model means that you are in full control at all times. When a power assist level is selected the motor simply provides a little extra boost while you pedal. It does not take over.
Do I need tax, insurance, or a licence to ride the e-bikes?
No, pedal-assisted electric bikes do not require you to hold a valid driver’s licence, pay any form of road tax or take out insurance. Though it is always good practice to have some form of insurance on all bikes.
Is it possible to test ride the bike?
You can test ride any of our e-bikes and receive expert buying advice at our flagship Clitheroe showroom. Please contact the showroom in advance so that we can ensure that any suitable bikes that you wish to test are available for your visit. During the summer months, we also host demo events at various locations across the UK. For details of the dates and times of these events please refer to our events page.
Alternatively, you can hire the e-bike from E-Venture Bikes in Keswick, the rental cost will then be deducted from your purchase should you decide to buy one of our e-bikes. We also hope to be able to reinstate the Ribble roadshows which travel around the UK offering people the opportunity to test ride our bikes. We will update the events page of our website and share the details via our social channels once we have any events confirmed.
How do I charge the battery?
To charge the Panasonic 36V/250Wh battery, you simply plug the bike into a convenient household power socket using the supplied charger and cable. An optional range extender can also be used to charge the main battery if a socket is not close at hand.
Can I ride this bike in the wet?
The electric components used on our e-bikes are IP54 rated. They can be used in inclement weather conditions and are protected against splashing, but not against full immersion or when subjected to pressurised water from a hose pipe or jet wash. When transporting the bike on the outside of a vehicle a waterproof cover should be used to ensure the protection of the electronic components from water damage during transportation.
What range can I expect from the bike?
The battery range of the Endurance AL e is dependent upon a number of factors including rider weight, route profile, tyre pressures and temperature. A rider of 90kg, on a varied route including climbs, descents and flats can expect an average range of up to 60 miles. An optional range extender is also available for all our e-bikes which increases the available range by 70%.
Can the battery be removed?
Yes, the battery can easily be removed through the bottom bracket shell by any MAHLE certified technician. The press fit bottom bracket must be removed to facilitate removal of the battery.
What is the life expectancy of the battery?
Like any battery, the capacity will start to degrade after approximately 500 charging cycles. Please take some time to read our battery care blog in which we outline the best practices to ensure that your e-bike battery continues to function at optimal efficiency throughout its lifespan.
Can I purchase this bike on a Cycle to Work Scheme?
Yes, the government removed the £1000 ceiling which now makes obtaining an e-bike on Cycle to Work more accessible and beneficial than ever.
Are the cables internally routed?
Yes, all the cables are routed internally to keep everything neat and tidy, protect them from the elements and enhance aerodynamic efficiency.
What is the maximum width of tyre that can be fitted to the bike?
There is clearance for 700x28mm tyres without mudguards or 25mm when they are fitted.
Can I fit a pannier rack?
No, the Endurance AL e is not designed to accept a rear pannier rack and does not have the necessary mounting points for a rack.
Does it take mudguards?
Yes, there are eyelets on the frame and forks for the fitting of full coverage mudguards.
How many bottle cage mounts are there?
Two, one situated on the down tube and the other on the seat tube.
Is it Di2 compatible?
No, there is no cable routing for Shimano Di2 systems.
What is the maximum rider weight?
We recommend a total rider and bike weight of 120kgs.
What type of bottom bracket does the frame require?
The Endurance AL e takes a Press Fit BB86 style of bottom bracket.
What size seat post does this bike require?
The internal diameter of the seat tube is 27.2mm.
What type of brakes fit this frame?
The frame is compatible with flat mount disc brakes.
Are the axles quick release or bolt thru?
The front forks are fitted with a bolt thru-axle of dimensions 100/120/M12*P1.5 while the rear hub is a bolt-on design.
Is the bike supplied with pedals?
Due to the many different systems people use we do not supply pedals with bikes but you can find a great selection of pedals here.