Is it possible to test ride the bike?
You can test ride any of our e-bikes and receive expert buying advice at our flagship Clitheroe showroom. Please contact the showroom in advance so that we can ensure that any suitable bikes you wish to test are available for your visit. During the summer months, we also host demo events across the UK. For details of the dates and timings of these events, please refer to our events page.
Alternatively, you can hire the e-bike from E-Venture Bikes in Keswick; the rental cost will then be deducted from your purchase should you decide to buy one of our e-bikes.
How do I control how much power the motor delivers?
Three power settings are available at the press of a button: low, medium, and max assistance, so you can select the setting you need to suit the terrain. The bike comes fitted with an iWoc Trio control unit that is mounted to
the handlebars for convenience. You can cycle through the assistance levels simply by clicking the upper or lower buttons without having to remove your hands from the handlebars or take your eyes off the road ahead. Check out our blog for a step by step guide to how to operate our e-bikes.
How fast can I go on the Hybrid AL e Trail?
The motor system will provide assistance up to 15mph, at which point (by law with all e-bikes in the UK) the motor will cut out. If you then drop below 15mph, the system will automatically kick back in when required.
Can I ride this bike in the wet?
The electric components used on our e-bikes are IP54-rated. They are protected against splashing but not against full immersion. The electric bike should never be subjected to pressurised water from a hose pipe or jet wash. Failure to adhere to
this may result in damage to the electrical components that comprise the motor system. When transporting the bike outside of a vehicle, a waterproof cover should be used to protect the electronic components from water ingress
during transportation.
How long does it take to charge the battery?
From fully depleted, the battery reaches full capacity in just 3.5 hours and can be charged from any household power socket.
How will I know how much battery remains?
The handlebar-mounted iWoc Trio control button has built-in LEDs which display how much battery power remains. It displays this using a simple traffic light system; white indicates a full charge, progressing down through Green, Amber, and finally
Red indicates that there is 25% or less remaining. The Pulsar One computer also displays relevant system data so you can keep track of your remaining battery power and have all of the ride data at your fingertips.
What is the widest tyre I can fit?
The frame can accommodate 650b x 48mm or 700c x 45mm tyres with mudguards fitted or 40mm without.
What if I get a puncture?
It is just as simple as fixing a puncture on a normal bike, except you first need to disconnect the rear wheel by unclipping the connector at the chainstay and releasing the wheel nuts on the axle. Once the puncture has been repaired, you
bolt the wheel back on and connect the cable again.
What sort of a pump will I need?
The most common type of inner tube valve is the Presta high-pressure valve, which this bike comes with. A pump has a couple of options; firstly, you want something that can be carried on the bike or in a
jersey pocket. The most popular types are.
- Mini Pump – A small pump that normally includes a clip that can be bolted onto a bottle cage mount on the bike or that is small enough to fit into a cycling jersey pocket or bag.
- CO2 pump – CO2 pumps use a pressurised CO2 canister to inflate the inner tube much faster and more efficiently. The only drawback is that a full canister is required for a roadside repair.
- Hybrid Pump – Some models of bike pumps are compatible with CO2 canisters and offer the option to inflate the tube normally. The best of both worlds.