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Need advice but can’t visit our stores?

Enjoy the benefits of going in store from the comfort of your own home.

How to get

Look out for the ‘Call the Expert’ button.

Our in store experts are here to help with any product enquiries you might have.

You’ll be connected to a live video call.

All you need is a microphone on your computer or mobile device. Video is only from the store to you so you can relax wherever you are – we won’t be able to see you.

Receive expert advice, product demos and answers to your questions from our friendly, in-store staff.

Our experts will be in our show rooms ready to connect. We look forward to meeting you.

Frequently asked questions
Will I be seen on the call?

No, we only use your microphone so we can talk to each other. Video is from the store to you only, so you'll be able to see us but we can only hear you.

Will I have to share my details?

No, the service is completely anonymous. If our experts are unable to take your call, we may ask for your details so that we can get back to you.

What can I use it for?

Our experts are ready to demonstrate the bikes we have in our showrooms and are available to answer all bike related questions.