Do I need to pedal to ride this bike?
Our e-bikes are pedal-assisted models and require rider input at all times.
Is it possible to test ride the bike?
You can test ride any of our e-bikes and receive expert buying advice at our flagship Clitheroe showroom. Please contact the showroom in advance so that we can ensure that any suitable bikes you wish to test are available for your visit. During the summer months, we also host demo events across the UK. For details of the dates and timings of these events, please refer to our events page.
Alternatively, you can hire the e-bike from E-Venture Bikes in Keswick; the rental cost will then be deducted from your purchase should you decide to buy one of our e-bikes.
I’m worried that I won’t have full control of the bike.
Don't worry; being a pedal-assisted model means you are always in full control. The motor simply provides a little extra boost when a power assist level is selected while you pedal. It does not take over.
Do I need tax, insurance, or a licence to ride the e-bikes?
No, pedal-assisted electric bikes do not require you to hold a valid driver’s licence, pay any road tax or take out insurance. Having some form of insurance on all bikes is always good practice.
How do I charge the battery?
To charge the battery, you simply plug the bike into a conventional household power socket using the supplied charger and cable. An optional range extender can also charge the main battery if a socket is not close at hand.
Can I ride this bike in the wet?
The electric components used on our e-bikes are IP54-rated. They are protected against splashing but not against full immersion. The electric bike should never be subjected to pressurised water from a hose pipe or jet wash; failure to
adhere to this may damage the motor system's electrical components . When transporting the bike outside of a vehicle, a waterproof cover should be used to protect the electronic
components from water ingress during transportation.
What range can I expect from the bike?
The Gravel AL e's range depends upon several factors, including rider weight, route profile, tyre pressures and temperature. A rider of 90kg on a varied route, including climbs, descents and flats, can expect an approximate range of up
to 60 miles. An optional range extender is also available for all our e-bikes, adding an extra 70% range.
Can the battery be removed?
A MAHLE-certified technician can easily access the battery through the bottom bracket shell. The press-fit bottom bracket must be removed to facilitate the removal of the battery.
What is the life expectancy of the battery?
Like any battery, it will degrade over time, in this case, after approximately 500 charging cycles. Please take some time to read our battery care blog in which we outline the best practices to maximise the performance of your e-bike's battery.
Can I purchase this bike on a Cycle to Work Scheme?
Yes, the government removed the £1000 ceiling, making obtaining an e-bike on Cycle to Work more accessible and beneficial than ever.
Are the cables internally routed?
All the cables are routed internally, including compatibility with Shimano Di2 electronic systems. Dropper posts cannot be accommodated due to the battery being located in the down tube.
What is the maximum tyre size for the bike?
There is clearance for 650b x 48mm or 700c x 45mm tyres. This is reduced to 40mm if mudguards are fitted.
Can I fit a pannier rack?
Yes, there are discreet mounts for a rear pannier rack and ‘carryall’ mounts on the front forks, enabling oversized items such as sleeping bags, ground mats and other camping essentials to be carried.
Does it take mudguards?
Yes, integrated mounts on the frame and forks allow mudguards to be fitted. It should be noted that the maximum tyre size with mudguards is 40mm.
How many bottle cage mounts are there?
Two, one on the down tube and the other on the seat tube.
Is it Di2 compatible?
Thanks to its fully internal cable routing, the frame is fully compatible with electronic groupsets.
What is the maximum rider weight?
We recommend a total rider and bike weight of 120kgs.
What type of bottom bracket does the frame require?
The Gravel AL e requires a Press Fit style if bottom bracket. Shimano systems will require a BB72-41B 86.5x41 bottom bracket and SRAM a BB86.
What size seat post does this bike require?
The Gravel AL e is compatible with 27.2mm seat posts.
What type of brakes fit this frame?
The frame takes flat mount disc brakes.
Are the axles quick release or bolt thru?
The front forks require a thru-axle of dimensions 100/122/M12*P1.5; the rear is a bolt-on axle.
Is the bike supplied with pedals?
Due to the many different systems people use we do not supply pedals with bikes, but you can find a great selection of pedals here.