Do I need to pedal to ride this bike?
Yes, our e-bikes are pedal-assisted models which always require rider input.
I’m worried that I won’t have full control of the bike.
There’s no need to worry, being a pedal-assisted model means that you are in full control at all times. When a power assist level is selected the motor simply provides a little extra boost while you pedal. It does not take over.
Do I need tax, insurance, or a licence to ride the e-bikes?
No, pedal-assisted electric bikes do not require you to hold a valid driver’s licence, pay any form of road tax or take out insurance. Though it is always good practice to have some form of insurance on all bikes.
How do I charge the battery?
To charge the battery you simply plug the bike into a convenient household power socket using the supplied charger and cable. An optional range extender can also be used to charge the main battery if a socket is not close at hand.
Can I ride this bike in the wet?
The electric components used on our e-bikes are IP54 rated. They are protected against splashing, but not against full immersion. The electric bike should never be subjected to pressurised water from a hose pipe or jet wash, failure to adhere to this may result in damage to the electrical components that comprise the motor system . When transporting the bike on the outside of a vehicle a waterproof cover should be used to ensure the protection of the electronic components from water ingress during transportation.
What range can I expect from the bike?
The range of the Gravel AL e is dependent upon a number of factors including rider weight, route profile, tyre pressures and temperature. A rider of 90kg, on a varied route including climbs, descents and flats can expect an approximate range of up to 60 miles. An optional range extender is also available for all our e-bikes which adds an extra 70% of available range.
Can the battery be removed?
Yes, the battery can easily be accessed through the bottom bracket shell by a MAHLE certified technician. The press fit bottom bracket must be removed to facilitate removal of the battery.
What is the life expectancy of the battery?
Like any battery, it will degrade over time, in this case, after approximately 500 charging cycles. Please take some time to read our battery care blog in which we outline the best practices to maximise the performance of your e-bike's battery.
Can I purchase this bike on a Cycle to Work Scheme?
Yes, the government removed the £1000 ceiling which now makes obtaining an e-bike on Cycle to Work more accessible and beneficial than ever.
Are the cables internally routed?
Yes, all the cables are routed internally and includes compatibility with Shimano Di2 electronic systems.
Can a dropper post be fitted?
With the battery being situated within the downtube it is not physically possible to route the cable for a stealth dropper through the frame.
What is the maximum width of tyre that can be fitted to the bike?
There is clearance for 650bx47mm or 700cx45mm tyres.
Are the tyres set up tubeless or with inner tubes?
Though our bikes are often supplied with tubeless compatible tyres we do not set them up that way. We fit inner tubes to every build.
Is this bike supplied with a tubeless setup?
All bikes are supplied with inner tubes fitted as standard.
Can I fit a pannier rack?
Yes, there are discreet mounts for a rear pannier rack as well as ‘carryall’ mounts on the front forks to enable the fitting of oversize cages for rolled up luggage such as sleeping bags, ground mats etc.
Does it take mudguards?
Yes, there are eyelets on the frame and forks for the fitting of full coverage mudguards.
How many bottle cage mounts are there?
Two, one situated on the down tube and the other on the seat tube.
Is it Di2 compatible?
Yes, thanks to its fully internal cable routing the frame is compatible with electronic groupsets.
What is the maximum rider weight?
We recommend a total rider and bike weight of 120kgs.
What type of bottom bracket does the frame require?
The Gravel AL e requires a Press Fit BB86 style of bottom bracket.
What size seat post does this bike require?
The Gravel AL e is compatible with 27.2mm seat posts.
What type of brakes fit this frame?
The frame takes flat mount disc brakes.
Are the axles quick release or bolt thru?
The front forks require a thru-axle of dimensions 100/122/M12*P1.5, the rear is a bolt on axle.
Is the bike supplied with pedals?
Due to the many different systems people use we do not supply pedals with bikes, but you can find a great selection of pedals here.