Bikes are normally ready for dispatch on a tracked service within 21 working days (due to the increased demand for our bikes add 42 days for Custom Colour orders). Our workshop team will keep you updated with your build progress via email.
Once your bike has been built you will receive an email to let you know your bike is ready for delivery or collection with details of what happens next. Please allow a further 3 working days for your bike to be delivered to you or the showroom you have chosen to collect the bike from. Collections from Preston warehouse will be available from an hour after receipt of this email.
Standard delivery is available on all parts & accessory orders under 2kg in weight and under £200.00 in value.
Please note: standard delivery is not available on selected bulky items.
Tracked delivery is available on all orders and charges are based on the total weight & value of your order.
Next Day Delivery
Next day delivery is available on all parts & accessory orders and charges are based on the total weight & value of your order.
Orders placed before 2.00pm will be sent on a next business day, tracked 24 hour Carrier Service.
Orders placed before 2.00pm on Fridays will be dispatched on that day but will not be delivered until the following Monday.
Orders placed after 2pm Friday, on Saturdays, Sundays and bank holidays will be dispatched on the next available business day.
Next day delivery exceptions: We use the Parcelforce express 24 service. An up to date list of exceptions is maintained on the Parcelforce Website
Saturday delivery is available on all parts & accessory orders and charges are based on the total weight & value of your order.
Orders placed before 2.00pm on Friday (excluding UK bank holidays) will be sent on the next available Saturday carrier service. If the Friday 2pm cut-off is missed, your order will be delivered the following Saturday.
Saturday delivery exceptions: We use the Parcelforce express 24 service. An up to date list of exceptions is maintained on the Parcelforce Website
Frames are normally ready for dispatch or store collection within 2-4 working days. All frames are sent via tracked delivery.
*Estimated delivery times are based on our couriers promise and on rare occasions, delivery times can be early or late. Please check your tracking information for the latest updates on your delivery.
When your order is dispatched from our warehouse you will receive a dispatch notification email, this will include your tracking information if you have chosen a tracked service.
Tracking information may not update until later in the evening of despatch or the next working day. Please allow for this when attempting to track your delivery.
You can log into your account to view your order and tracking codes on the My Orders page.
Selected bulky items may incur extra shipping charges. These will be calculated in the basket and at checkout, based on the weight and size of the bulky items.
Where some product pages detail the weight of a product, this weight does not include the products packaging and shipping materials used to deliver your order.