What size bike do I need?
The Hybrid AL e Step Through is available in 2 sizes; Extra Small/Small to fit rider heights 5’1” to 5’6” (155-167cm) and Medium/Large to fit 5’6” to 5’11” (168-180cm).
What is the range of the Hybrid AL e Step Through?
This is dependent upon many factors which includes rider weight, fitness and route profile. A rider of 90kgs, on a varied route that includes climbs, descents and flats can expect an average distance of up to
How do I control how much power the motor delivers?
Three power settings are available at the press of a button, low, medium and max assistance, so you can select the setting that you need to suit the terrain. The bike comes fitted with an iWoc Trio control unit that is mounted for
convenience to the handlebars. You can cycle through the assistance levels simply by clicking the upper or lower buttons without having to take your hands off the handlebars or take your eyes off the road ahead.
Can I ride this bike in the wet?
The electric components used on our e-bikes are IP54 rated. They can be used in inclement weather conditions and are protected against splashing but not against full immersion or when subjected to pressurised water from a hose pipe or jet wash. When transporting the bike on the outside of a vehicle a waterproof cover should be utilised to ensure protection of the electronic components from water damage during such transportation. As with any bike we would recommend thoroughly cleaning and drying the bike after any wet weather ride to maintain the peak performance of your bike.
How long does it take to charge the battery?
From fully depleted, the battery reaches full capacity in just 3.5 hours and can be charged from any household power socket.
How will I know how much battery remains?
The handlebar mounted iWoc Trio control button has built in LED’s which display how much battery power remains. It uses a simple traffic light system, White indicates a full charge, progressing down through Green, Amber and finally Red
to indicate that there is 25% or less remaining.
What is the widest tyre that I can fit?
The widest tyre that can be fitted is a 45mm without mudguards or 40mm when mudguards are fitted.
Can I fit a pannier rack?
Yes, the frame has built-in mounts to enable the fitting of a pannier rack.
Can I fit a basket?
Yes, a basket can be fitted to the handlebars.
What if I get a puncture?
It is just as simple as fixing a puncture on a normal bike except you first need to disconnect the rear wheel by unclipping the connector at the chainstay and releasing the wheel nuts on the axle. Once the puncture has been repaired you
simply bolt the wheel back on and connect the cable once again.
What sort of a pump will I need?
The most common type of inner tube valve is the Presta high pressure valve and this is what this bike comes fitted with. There are a couple of options in terms of a pump, we recommend something that can be carried either on the bike, in a bag
or in a jersey pocket. The most popular types are.
- Mini Pump – A small pump that normally includes a clip so that it can be bolted onto an existing bottle cage mount on the bike or that is small enough to fit into a cycling jersey pocket or bag.
- CO2 pump – CO2 pumps use a pressurised CO2 canister to inflate the inner tube, much faster and much more efficient. The only drawback is that a full canister is required for a roadside repair.
- Hybrid Pump – Some models of pump are compatible with CO2 canisters as well as having the option to inflate the tube normally. The best of both worlds.
Is the bike supplied with pedals?
Yes, the bike is supplied with a set of flat pedals for use with normal shoes or trainers. You can also find a wide selection of pedals here